Smelting Strength, Smarter HR: Reinventing Steel Workforce Resilience and Strengthening Economic Turbulence where Industry 4.0 Meets HR Tech

Publication Date : 23/05/2025


Author(s) :

Prof. Debabrata Sahoo, Prof. Debasish Rout, Dr. Ajit Narayan Mohanty, Dr. Somabhusana Janakiballav Mishra.


Volume/Issue :
Volume 03
,
Issue 5
(05 - 2025)



Abstract :

The steel industry, a cornerstone of global manufacturing, grapples with significant human resource (HR) challenges amid economic volatility, including supply chain disruptions, raw material price fluctuations, and shifting demand. This study investigates how digital HR platforms—encompassing cloud-based HR information systems (HRIS), virtual training modules, and advanced data analytics—enhance workforce resilience in the steel sector. Using Hyundai Steel, a global steel manufacturer employing more than 10,000 workers, as a case study, the research demonstrates that digital HR solutions yielded a 20% increase in employee adaptability scores, a 15% rise in retention rates, and a 10% improvement in morale, as measured by surveys and key performance indicators (KPIs). A mixed-methods approach, integrating surveys of 250 employees and 60 HR managers, interviews with 25 stakeholders, and statistical analysis via SPSS, provides robust evidence of digital HR’s efficacy. The findings highlight how these platforms enable rapid reskilling, flexible workforce management, and enhanced employee engagement, while addressing barriers such as technological unfamiliarity and resistance to change. This study contributes to the sparse literature on digital HR applications in heavy industries, offering practical strategies for steel firms to bolster resilience and theoretical insights through Resilience Theory and the Technology Acceptance Model (TAM). It underscores digital HR’s pivotal role in fostering a resilient workforce capable of thriving in the dynamic landscape of Industry 4.0.


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