Author(s) :

Aarchi Goyal.

Volume/Issue :

Abstract :

This study explores the nuanced relationship between negative feedback and employee engagement within diverse organizational settings. Utilizing a quantitative methodology, the research surveyed 100 employees across industries such as IT, healthcare, education, and manufacturing. The findings reveal that negative feedback, when delivered constructively and empathetically, can enhance motivation and foster higher engagement levels. Conversely, harsh, frequent, or poorly communicated feedback tends to demotivate employees and diminish their emotional commitment to their roles. Key moderating factors identified include feedback delivery style, perceived fairness, emotional intelligence, and managerial training. The study highlights the importance of cultivating a feedback culture rooted in trust and development-oriented communication, offering actionable recommendations for improving feedback practices to optimize employee engagement.

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