Article’s

ABSTRACT Corporate Social Responsibility (CSR) has emerged as a critical strategic function in the service sector, particularly in information technology companies where intellectual capital, stakeholder trust, and sustainable development are key determinants of organizational success. This study examines the CSR initiatives of Infosys and evaluates their impact on society, business sustainability, and stakeholder relationships. The research adopts a descriptive and analytical approach using secondary data collected from annual reports, sustainability reports, CSR disclosures, and published literature. The findings reveal that Infosys has integrated CSR into its business philosophy through education, healthcare, environmental sustainability, women empowerment, digital inclusion, and rural development programs. The company spent approximately 526 crore on CSR activities in FY 2024-25, while global CSR expenditure reached 628 crore. More than 10 million beneficiaries in India and over 125 million lives globally have been positively impacted through technology-driven social initiatives. The study concludes that Infosys represents a benchmark model of CSR implementation in the service sector, demonstrating how responsible business practices can generate social value while enhancing corporate reputation and long-term competitiveness. Keywords: Corporate Social Responsibility, Service Sector, Infosys, Sustainability, Stakeholder Theory, ESG