Author(s) :

Dr. Renu, Assistant Professor, Department of Management Studies, Gateway Institute of Engineering & technology, Haryana, India. Ms. Diksha BBA 2nd Year Student, Department of Management Studies, Gateway Institute of Engineering & technology, Haryana, India..

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Abstract :

This study explores the perceptions of employees towards Artificial Intelligence (AI) in the workplace, examining the factors that shape these perceptions and their implications for organizational success.. This research draws on a combination of quantitative surveys and qualitative interviews with employees from diverse industries to assess their views on AI's impact on job security, work tasks, decision-making, and overall work-life balance. The study identifies key factors influencing employee perceptions, including individual characteristics (e.g., technological literacy and job role), organizational culture, leadership communication, and societal attitudes toward AI. The findings suggest that while many employees view AI as a tool to enhance productivity and streamline tasks, concerns around job displacement, privacy, and ethical implications remain prominent. The paper also discusses how positive perceptions of AI can foster greater adoption, innovation, and job satisfaction, whereas negative perceptions can lead to resistance, fear, and disengagement. Based on the results, the study provides recommendations for organizations to address employee concerns, promote transparency, and facilitate AI training, ultimately contributing to a more productive and harmonious work environment. This research highlights the importance of understanding and managing employee perceptions as a critical factor in the successful implementation of AI technologies in the workplace. Keywords: AI, Employees, Perceptions, Factors, Impact

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